How to Write Follow-up Emails That Get Replies: Expert Templates & Examples
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Article written by :
Ethan Davon
15 min read

A shocking statistic reveals that only 2% of sales happen at the time of first contact with a prospect. The success rate multiplies to 10% after four follow-ups.
The numbers tell a concerning story - 48% of salespeople never follow up with prospects after receiving no response. These missed opportunities cost them valuable deals, while studies prove that a single follow-up email can increase response rates from 16% to 27%.
Research demonstrates the power of follow-up emails. Your first follow-up message can increase reply rates by 40% compared to your original email. Mastering the art of writing effective follow-up emails is a vital part of your success.
Would you like more responses to your emails? Our guide provides proven templates and real-life examples that you can implement today to craft follow-up emails that generate responses.
Why Follow-Up Emails Matter More Than You Think
70% of salespeople give up after sending just one email. These sales professionals miss significant opportunities because research shows the power of persistence repeatedly.
Reply rates increase with each follow-up
The numbers paint a clear picture about follow-up effectiveness. Your first follow-up email can boost reply rates by a remarkable 49%. The increase jumps to an impressive 120% in top-performing campaigns.
A study that analyzed millions of cold emails shows single emails achieve only a 4.5% reply rate. The sequence with multiple follow-ups can reach a combined reply rate above 22%. This difference explains why follow-ups need your attention.
The timing makes a big difference. The highest reply rates come when you wait 3 days before your first follow-up, leading to a 31% increase. Your replies drop by 11% if you follow up the next day. The response chances fall to just 24% when you wait beyond 5 days.
Most people don't respond to the first email
Your prospects need multiple touchpoints before they take action. Research shows 60% of B2B prospects say no four times before saying yes. Most salespeople give up their efforts too early.
The data shows an interesting trend - recipients who reply to your email will do so within the first 2 days 90% of the time. A lack of response doesn't mean they're uninterested - they might just need a reminder.
Persistence brings results, but more isn't always better. Studies reveal that:
The second follow-up adds only a 3% increase in reply rates
Reply rates drop by 30% with the third follow-up
Campaigns using 2 total emails (original + one follow-up) get the highest response rate of 6.9%
These numbers help you create a follow-up strategy that works without overwhelming your prospects. Success comes from balancing persistence with respect.
When to Send a Follow-Up Email After No Response
Proper timing makes all the difference with unresponsive emails. Your message can get lost among hundreds of daily emails that professionals receive without the right follow-up strategy.
Best timing for first, second, and third follow-ups
You should wait 2-3 days after your original email to send your first follow-up. This gives recipients enough space to respond while showing you care about connecting. Quick follow-ups within 24 hours can backfire and reduce reply rates by 11%.
The second follow-up works best when sent 5-7 days after your first one. This longer gap shows respect for the recipient's schedule while keeping your message top of mind.
Wait 1-2 weeks after your second attempt before sending your third follow-up. These growing intervals show you're persistent but not pushy.
Here's what an effective follow-up sequence looks like:
- Original email (Day 0)
- First follow-up (Day 3)
- Second follow-up (Day 7-10)
- Third follow-up (Day 14-21)
- Final follow-up (Day 30-60)
How long to wait before giving up
Most sales experts say it's time to move on after five follow-up attempts. Notwithstanding that, some professionals suggest stopping after just two follow-ups without response.
Your relationship with the recipient and the connection's value should guide your decision. High-value prospects might warrant a final "break-up email" after 30-60 days. This email politely asks if you should stop reaching out.
Signs your email was ignored vs. missed
An opened but unanswered email tells you the recipient saw your message but chose not to reply. Send your follow-up within 48-72 hours in this case.
Your email might be buried if tracking shows it remains unopened. A different subject line or sending time might help catch their attention.
Note that response times slow down during busy periods like end-of-quarter or holidays. On top of that, it might help to try another communication channel if email isn't getting through.
How to Write a Follow-Up Email That Gets Replies
Getting a response to your follow-up email depends on four essential elements. Research shows that 80% of sales require at least five follow-ups. Most people quit after their first try. Here's how you can write messages that people actually respond to.
1. Start with a clear subject line
Your email's success starts with the subject line - it determines if recipients will open your message. Studies show subject lines with specific numbers and times get more opens. Using the word "tomorrow" can boost opens by 10%.
These approaches work best:
Reference previous contact: "Following up on our call about inventory management"
Create urgency without being pushy: "Limited time offer ends Friday"
Keep it short: 6-10 words work best according to research
The data reveals something surprising - emails without subject lines get 8% more opens than those with subjects. Your personalized subject lines can double the open rates compared to generic ones.
2. Remind them of your last message
People's inboxes overflow with hundreds of emails each day. Your follow-up needs context right from the start. A natural opener like "Hope you've been well since our call last Thursday about your software needs" works effectively. This helps recipients quickly connect who you are and why you're reaching out.
3. Add value or new information
Make each follow-up count by providing value. Rather than a simple check-in, share your resources strategically to grab your lead's attention. Your case studies, articles, or custom videos should address their specific challenges. This makes your follow-up feel like a helpful resource instead of an unwanted reminder.
4. End with a simple call-to-action
Your recipients won't take action if you don't tell them what you want them to do. A good CTA stays brief, specific and action-focused - usually 2-5 words. "Would you be available for a 30-minute call next week?" works better than asking "What do you think?".
Note that phrases like "Would you be open to..." or "I'd love to hear your feedback on..." keep your tone respectful. This approach increases your chances of getting that important reply.
Follow-Up Email Templates for a Meeting or Demos
The success of your demos and meetings depends on how well you follow up with prospects. Let's get into some proven templates that generate responses.
Demo Follow-Up Template
Your goal after a product demonstration is to highlight the value points that appealed most to your prospect. The best time to send this template is within 24 hours of your demo:
Subject: [Company Name] + [Your Company]: Next Steps After Our Demo
Hi [Name],
Thanks for taking the time yesterday to see how [Your Product] can help with [specific pain point mentioned during demo].
You seemed particularly interested in [feature they engaged with most], which many of our customers use to [specific benefit].
I've attached the presentation slides and a one-page summary of how we can help [achieve specific goal they mentioned].
Would a 15-minute call next Tuesday at 2 PM work to discuss any questions and potential next steps?
Best,
[Your Name]
Meeting Reminder Email Template
The right time to send this template is 24-48 hours before your scheduled meeting to confirm attendance:
Subject: Quick Confirmation: Our Meeting Tomorrow at [Time]
Hi [Name],
I'm looking forward to our meeting tomorrow at [time] to discuss [meeting topic].
To make sure we use our time effectively, I've prepared [agenda/document/questions] focusing on [key discussion point].
Can you confirm this time still works for you? If not, I'm also available [alternative time options].
[Optional] The meeting link is: [video call link]
Thanks,
[Your Name]
After Meeting Follow-Up Template
This template helps you keep the momentum going after a productive meeting:
Subject: Action Items From Our [Topic] Discussion
Hi [Name],
Thank you for the productive conversation today about [meeting topic].
As discussed, here are the next steps we agreed upon:
1. [You/They] will [specific action item] by [date]
2. [You/They] will [specific action item] by [date]
3. I'll send over [document/information] by [date]
I've also attached [relevant document] we referenced during our conversation.
Would you prefer to schedule our follow-up meeting for [date option 1] or [date option 2]?
Looking forward to moving this forward,
[Your Name]
These templates serve as starting points. You should customize them based on your specific situation. The most effective follow-ups focus on your prospect's priorities and provide clear direction on next steps.
Follow-Up Email Templates for Unresponsive calls
Phone calls and voicemails serve as vital communication tools. Research demonstrates that 80% of sales with email follow-ups get responses within 24 hours. These templates will help you reconnect with prospects who haven't answered your calls.
Email Template to Follow Up After a Missed Call
A quick response to a missed call demonstrates your professionalism:
Subject: Sorry I missed your call
Hi [Name],
Greetings! Sorry I was in a meeting when you called me. I tried calling you back, but it seems you're not available right now.
Please let me know when would be convenient to connect.
Regards,
[Your Name]
Follow-Up Email After No Response on Phone/Mobile
Your prospects might not answer despite several attempts. This template works best after multiple unsuccessful calls:
Subject: [Name] – Unable to reach you!
Hi [Name],
I hope you're doing well. I'm [Your name] from [Company], following up regarding your inquiry about [product/service].
I've tried calling several times, but haven't been able to reach you. You can contact me at [Your number/email] or share an alternative number where I can reach you.
Looking forward to your response.
Regards,
[Your Name]
This alternative works better for prospects you've already spoken with:
Subject: Follow up discussion with [Company]
Hello [Name],
Thanks for your time the other day. I hope I answered your questions effectively.
I've tried reaching you since then, but it seems you've been busy. Please let me know a convenient time to reconnect.
Thanks,
[Your Name]
Follow-Up Email Templates After a Voicemail
Your response rates can increase by 80% if you send an email within 24 hours of leaving a voicemail:
Subject: I just tried calling you
Hi [Name],
I just left you a voicemail but wanted to reach out by email in case that's more convenient for you.
I'm contacting you about [briefly explain purpose]. Our [company/product] helps businesses like yours [key benefit with specific result].
Would [specific day/time] work for a quick call? Alternatively, you can reach me at [your number].
Best regards,
[Your Name]
These templates should be brief and helpful rather than pushy. Customize each template based on your situation and your prospect's relationship.
Follow-Up Email Templates after Sending Quotes
A quote marks a crucial point in any sales process. Many sales teams don't follow up well after sending quotes to prospects. The right follow-up strategy can boost your response rates by up to 25% compared to just sending the quote alone.
Follow up email templates after sending a quote
You should send this first follow-up 2-3 days after your quote:
Subject: Questions about the [Product/Service] quote?
Hi [Name],
I wanted to check if you received the quote I sent on [date] for [product/service].
Do you have any questions I can address about the pricing or specifications? I'm happy to explain any details that might help with your decision.
Looking forward to your thoughts,
[Your Name]
Second Follow Up Email After Sending a Quote
The second email works best 5-7 days after your first follow-up:
Subject: Updated information regarding your quote
Hi [Name],
I'm checking in about the quote I sent for [product/service].
To help with your evaluation, I've attached a brief case study showing how [Company similar to prospect's] achieved [specific result] after implementing our solution.
Would you be available for a quick 10-minute call this week to discuss any concerns?
Best regards,
[Your Name]
Third Follow Up Email After Sending a Quote
This final template should go out 10-14 days after your second follow-up:
Subject: Final thoughts on [Company Name] proposal
Hi [Name],
I've reached out a couple of times regarding the quote for [product/service].
Generally, at this point, I find one of three things has happened:
1. You're still interested but have been busy
2. You've gone with another option
3. This isn't a priority right now
Could you let me know which it is? Even a quick one-line response would help me plan so.
Thanks for your consideration,
[Your Name]
Your follow-ups should always add value beyond just asking for a response. If you still don't get a reply, a final "break-up" email can help respectfully close the conversation.
Follow Up Email Templates for Contract Renewal
Contract renewals do more than secure continued business—they create opportunities to build stronger relationships and negotiate better terms. A well-laid-out follow-up email can determine whether you keep or lose a client's business for another term.
Your contract renewal email needs a clear subject line, personal greeting, expiration date reminder, benefit highlights, and straightforward call-to-action. Here's a template you can customize:
Subject: Important: Your [Company Name] Contract Expires on [Date]
Hi [Customer Name],
I hope this message finds you well. This is a friendly reminder that your contract with [Company Name] expires on [Expiration Date].
In the last [contract period], you've benefited from [key benefit 1], [key benefit 2], and [key benefit 3]. Renewing will give you continued access to these advantages without interruption.
To make renewal easy, we're offering [discount/bonus offer] for customers who renew before [deadline date].
Simply click here to renew: [Renewal Link]
Questions? Contact me directly at [phone/email].
Best regards,
[Your Name]
Automated renewals need reminder emails too:
Subject: Your [Company Name] Subscription Renews Automatically on [Date]
Hi [Customer Name],
Just a friendly reminder that your subscription with us will automatically renew on [date] for [amount].
If you're happy with your current plan, no action is needed. If your billing information has changed, you can update your details here: [Link]
Thank you for your continued business!
[Your Name]
This approach works well for expired contracts:
Subject: We miss you! Renew your expired [Company Name] contract
Hi [Customer Name],
Your contract expired on [date], but it's not too late! Renew within the next 10 days to receive a 10% discount and maintain access to all your saved data.
Click here to reactivate your account: [Link]
Questions? I'm just a phone call away at [phone number].
Regards,
[Your Name]
Your renewal emails should be part of a sequence—send them one month before expiration, ten days before, and three days before to encourage engagement and maximize response rates.
Follow-Up Email Templates for Free Trials & Discounts
Free trials and discount offers work as powerful conversion tools with proper follow-up. Sending targeted emails throughout the free trial process can boost conversion rates by a lot from trial users to paying customers.
Follow Up Email Templates After a Free Trial
A well-timed email can make the difference between losing users and securing a sale when their trial period ends. The research shows that you can create a sense of urgency without appearing pushy by highlighting the benefits users have experienced.
Use this template 3-5 days before trial expiration:
Subject: Your [Product] Trial Ends Soon - Don't Lose Your Progress
Hi [Name],
I noticed your [Product] trial expires in [X] days. You've already accomplished [specific action or result they achieved], and I'd hate to see you lose access to this progress.
To continue enjoying [key benefit 1] and [key benefit 2], you can upgrade here: [Link]
Questions about which plan fits your needs best? Reply to this email or call me directly at [phone number].
Best,
[Your Name]
This approach works well for users who haven't used your trial much:
Subject: Need more time with [Product]?
Hi [Name],
Your [Product] free trial has expired! But don’t worry – your [data] has been saved and is still available. We know how busy life gets — and thought you might need some extra time to check out [Product].
Just reply to this email or click to get an extra 10 days: Extend my free trial If you enjoyed [Product], take one minute to upgrade. Our subscription plans start at [price] a month and all include [list of premium features].
Upgrade now to keep using [Product]
Have any questions or feedback? Let us know and we’ll gladly help. Thanks for trying [Product]!
Reply "YES" and I'll add 10 more days to your account </citation>.
Alternatively, I'm happy to show you how to [achieve specific goal] in just 15 minutes. What day works best for a quick call?
Regards,
[Your Name]
Follow Up Email Template Offering a Discount
A neuropsychological study reveals that a 10% discount voucher can increase oxytocin levels by up to 38%, making recipients 11% happier. Discount offers work especially well because of this positive association:
Subject: Special [X]% Discount - For You Only
Hi [Name],
As a thank you for considering [Product/Service], I'm authorized to offer you an exclusive [X]% discount valid until [specific date].
This means you'll get:
- [Premium Feature 1] at just $[discounted price] (normally $[regular price])
- [Premium Feature 2] included at no extra cost
- Priority support for [time period]
To claim this offer, simply click here: [Link] and use code: [DISCOUNT CODE]
This is a limited-time offer available only until [date]. Questions? Reply directly to this email.
Thanks,
[Your Name]
Your follow-ups should create urgency while providing genuine value. The most successful email campaigns present discounts as a way to show appreciation rather than desperation.
Follow-Up Email Templates for Lead Activity
The perfect time to follow up comes right after monitoring your prospect's actions. Your prospects show interest by opening emails, downloading content, or visiting your website - these moments create ideal opportunities to connect.
Follow Up Email Templates After a Trigger Event (Lead Activity)
Prospects signal their interest in your product or service through trigger events. Response rates improve dramatically if you reach out within five minutes of these events.
Website Visit Follow-Up Template:
Subject: I noticed you were looking at [Product/Service]
Hi [Name],
I saw that you visited our [specific page] today. Many of our clients find this solution helpful for [addressing pain point].
Would you like me to share how [Company similar to prospect's] achieved [specific result] using this approach?
Looking forward to your thoughts,
[Your Name]
This template succeeds because it acknowledges your prospect's action naturally.
Resource Download Follow-Up Template:
Subject: Your thoughts on [Downloaded Resource]?
Hi [Name],
Thanks for downloading our [resource name]. I hope you found the section about [specific topic] useful for your work at [prospect's company].
I've helped other [industry] professionals implement these strategies with [specific result]. Would a 10-minute call next week be helpful to discuss how this might work for your situation?
Best,
[Your Name]
Email Open Follow-Up Template:
Subject: Still thinking about [Prospect's Company Goals]?
Hi [Name],
I noticed you opened my previous email about [product/service]. I wanted to check if you had any questions I could answer.
Our [product/service] has helped companies like yours [specific benefit]. For example, [brief case study result].
Would a quick 15-minute call make sense to explore if this would work for you too?
[Your Name]
This template works because it maintains a polite yet persistent tone and reminds prospects about your original message without pressure.
Your follow-ups become more effective if you personalize each template with details that match your prospect's actions. Start by identifying the trigger event and offer value based on that specific action.
Follow-Up Email Templates After a Sales Inquiry
Quick response times and strategic follow-ups after a sales inquiry directly affect conversion rates. Research shows that customers contacted within 5 minutes are 9 times more likely to convert compared to those contacted after 30 minutes.
Follow Up After a Sales Inquiry Template 1
This template works best 1-2 days after your original response if you haven't received a reply:
Subject: Quick question about your [Product/Service] inquiry
Hi [Name],
I'm checking in about your recent inquiry regarding [specific product/service].
Many customers ask about [common question/concern] at this stage. Would it help if I addressed this for your specific situation?
I've set aside time on [day] at [time] for a quick 10-minute call if that's easier for you.
Looking forward to helping,
[Your Name]
Subject: Quick question about your [Product/Service] inquiry
Hi [Name],
I'm checking in about your recent inquiry regarding [specific product/service].
Many customers ask about [common question/concern] at this stage. Would it help if I addressed this for your specific situation?
I've set aside time on [day] at [time] for a quick 10-minute call if that's easier for you.
Looking forward to helping,
[Your Name]
Follow Up After a Sales Inquiry Template 2
The second template should go out 4-5 days after Template 1:
Subject: Resources regarding your [Company] inquiry
Hi [Name],
I wanted to share this [case study/guide/video] that shows how [company similar to prospect's] achieved [specific result] with our solution.
I'm available to discuss how we might achieve similar results for [Prospect's Company].
Would [specific day/time] work for a brief conversation?
Best,
[Your Name]
Follow Up After a Sales Inquiry Template 3
Send this final template 7-10 days after Template 2:
Subject: Final thoughts on your [Product/Service] inquiry
Hi [Name],
I've tried to reach you regarding your interest in [product/service].
Typically, people in your position are looking to [solve specific problem]. Is this still a priority for you?
Even a quick yes/no would help me know whether I should:
1. Continue providing resources
2. Reconnect at a better time
3. Close your inquiry
Thanks,
[Your Name]
Successful sales inquiry follow-ups respect your prospect's time while showing your dedication to solving their problems. Make sure to customize each template to match your product and audience.
Follow-Up Email Templates for Networking & Events
Business opportunities often emerge from networking events, but you need to follow up the right way. Your best chance to reconnect happens in the first 24-48 hours after the event.
Follow Up Email Templates After a Networking Event or Trade Show
The way you maintain relationships with attendees after an event makes a significant difference. You'll have a better chance of staying memorable if you send a well-crafted email within 24 hours:
Subject: Great Meeting You at [Event Name]!
Hi [First Name],
It was a pleasure connecting with you at [Event Name] yesterday. Our conversation about [specific topic discussed] was truly insightful.
I thought you might find this [resource/article] helpful to address [challenge they mentioned].
Would you be open to continuing our discussion over coffee next week? I'm available Tuesday or Thursday morning.
Best regards,
[Your Name]
Follow Up with a Prospect You Met at a Networking Event
Your follow-up needs more personalization when reaching out to a specific prospect. Make sure you mention details from your conversation:
Subject: Let's Continue Our [Topic] Conversation, [First Name]
Hi [First Name],
I enjoyed our chat about [specific discussion point] at [Event Name] on [date].
Your insights about [something they shared] got me thinking. In fact, I came across this [case study/resource] that addresses some of the challenges you mentioned at [their company].
Can we schedule a 15-minute call next week to explore potential opportunities? I'm available [provide 2-3 time slots].
Looking forward to connecting again,
[Your Name]
Follow Up Email Template to Find the Right Contact
You might meet someone who isn't the decision-maker but can guide you to the right person:
Subject: Following Up from [Event Name] - Right Person to Connect With?
Hi [First Name],
Thanks for chatting with me at [Event Name] about [topic discussed].
Based on our conversation, I understand [their company] might benefit from [your solution/service]. Could you point me toward the right person who handles [relevant department/decisions]?
I appreciate your help in making this connection.
Best regards,
[Your Name]
Your follow-ups work best when sent within 24-48 hours. Brief, personalized messages that mention specific conversation points are nowhere near as effective as generic templates.
Common Mistakes to Avoid in Follow-Up Emails
Even well-crafted follow-up emails fail because they contain critical errors. Studies show 48% of sales reps never follow up, and 80% of sales take at least five follow-ups to close. Let's get into the most common pitfalls you should avoid.
1. Re-sending the same message
Most follow-up emails don't work because they just repeat the original message without adding anything new. Your prospects won't suddenly notice your email if you send similar content when they didn't respond the first time.
Don't just "bump" your previous email. Each follow-up gives you a fresh chance to provide value. You can add new information, share relevant resources, or address their possible concerns. Your messages should build on each other instead of being copies.
2. Sounding too pushy or desperate
Follow-up emails with aggressive phrases like "Why haven't you responded?" leave a bad impression. People hate feeling pressured or guilt-tripped into replying.
You can strike a balance between persistence and professionalism by:
- Keeping a polite, relaxed tone
- Avoiding fake urgency
- Respecting their timeline
- Showing real interest instead of desperation
3. Skipping the call-to-action
Recipients often don't know what to do next if there's no clear call-to-action. Your follow-up must include a specific request or direction.
Your CTA should be brief (2-5 words) and action-focused. Instead of vague "thoughts?" endings, try "Would you be available for a 15-minute call next Tuesday?" This shows recipients exactly what to do next.
Using vague subject lines
Subject lines like "Just checking in" or "Following up" lack value and context. These boring phrases get lost in busy inboxes.
Your subject lines should match your email's content and purpose. Add value by mentioning specific meeting points, offering solutions, or bringing up previous conversations. Specific, personalized subject lines get more opens than generic ones.
A good follow-up email respects your recipient's time while moving the conversation forward in a meaningful way.
Conclusion
Sales success depends heavily on follow-up emails. Research shows that most deals need multiple follow-ups to close, yet salespeople often give up too quickly.
The right timing, templates, and approach will strengthen your follow-up strategy. Your first follow-up should come after 2-3 days. Each message needs personalization and must provide new value. Clear subject lines and specific calls-to-action can improve your reply rates by a lot.
Your templates should match different scenarios - post-meetings, demos, quotes or networking events. A professional yet friendly tone works best. Avoid sending similar messages, and continue reaching out until you receive a clear response.
These proven templates and timing guidelines can transform your results today. You can track responses, adjust your approach accordingly and see your success rates improve. Your follow-up process improvements, even small ones, can drive major gains in replies and closed deals.
FAQs
Q1. How soon should I send a follow-up email after no response?
It's best to wait 2-3 days before sending your first follow-up email. This gives the recipient time to respond while keeping your message relevant. For subsequent follow-ups, gradually increase the interval between emails.
Q2. How many follow-up emails should I send before giving up?
Most sales professionals agree that sending up to five follow-up attempts is appropriate. However, some experts recommend stopping after two follow-ups if you've received no response. The decision ultimately depends on the potential value of the connection.
Q3. What should I include in a follow-up email to increase my chances of getting a reply?
An effective follow-up email should have a clear subject line, a brief reminder of your previous interaction, new valuable information or resources, and a simple call-to-action. Personalization and relevance to the recipient's needs are key to increasing reply rates.
Q4. How can I make my follow-up emails stand out in a crowded inbox?
To make your follow-up emails stand out, use specific and personalized subject lines, keep your message concise and value-focused, and include a clear call-to-action. Avoid generic phrases like "just checking in" and instead reference previous conversations or offer new insights.
Q5. What are some common mistakes to avoid in follow-up emails?
Common mistakes in follow-up emails include re-sending the same message without adding new value, sounding too pushy or desperate, skipping the call-to-action, and using vague subject lines. It's important to strike a balance between persistence and professionalism while always providing something of value to the recipient.